Emergency vet services in Ramsgate NSW
Our clinic is open from 8 AM to 7 PM on weekdays and 10 AM to 4 PM on Saturdays and 10 AM to 12 PM on Sundays.
If your pet needs urgent care after hours, please contact SASH North Ryde or Medipaws
Last updated: 1 November, 2025
Emergencies Can Be Challenging, We’re Here to Help
Our knowledgeable team is ready to offer calm, compassionate care and clear reassurance throughout emergency situations.
Immediate Attention Is Needed If Your Pet Has:
Severe or uncontrollable bleeding
Choking, trouble breathing, ongoing coughing or gagging
Bleeding from the nose, mouth, or rectum; coughing up blood or finding blood in urine
Difficulty urinating or defecating, or signs of pain when attempting
Injury to the eyes
Eaten or potentially eaten a toxin (e.g. chocolate, xylitol, rat bait)
Seizures or difficulty walking or standing upright
Fractured bones, significant limping, or inability to use a limb
Obvious distress due to pain or anxiety
Heatstroke or signs of heat stress
Continuous vomiting or diarrhoea (more than twice within 24 hours)
Refusal to drink for a day or longer
Loss of consciousness
If you’re not sure if it’s an emergency, it’s always safer to contact us—our team can assess your situation and provide advice, including any first aid needed before you arrive at the clinic.
What to do in an emergency
Keep Calm and Phone First
Contact us immediately. Our team will quickly assess your situation, offer guidance, and, if appropriate, alert the emergency veterinary hospital prior to your arrival.
Arrange Safe Transport
If your pet is bleeding, gently press with a clean cloth. For suspected broken bones, ensure your pet moves as little as possible—use a robust carrier or wrap in a blanket for support on the way to the clinic.
Only Give Medications If Instructed
Do not give any medicines intended for humans—they can be dangerous. Only administer those prescribed by a veterinary professional for the incident at hand.
Gather Essential Information
Bring details of any substances your pet has eaten, medication information, and their medical history—particularly if visiting a new practice.
New Clients
If you are a new visitor, emergency care is available for all pets—including those not already registered with Ramsgate Vets.
- If your usual veterinary practice is open and close by, try to contact them first as they will have your pet’s medical records handy.
- If that isn’t possible, please assist our team by emailing any previous medical files to info@ramsgatevet.com.au—either before or when you arrive—so we can provide quicker, safer treatment.
For existing clients, we’ll have their records on hand and can begin care straight away.
Frequently asked questions
If your pet is struggling to breathe, collapsing, bleeding heavily, or having repeated seizures, please come straight in. The same goes for suspected poisoning, a swollen belly, or if they seem to be in severe pain. When in doubt, give us a call on (02) 9133 1300 — we're here to help you work out how urgent things are.
If you can, give us a quick ring so we can get ready for your arrival. Try not to offer food, water, or any medication just yet, as we may need to sedate your pet or do imaging. If they've eaten something worrying, bring the packaging or take a photo. It's also helpful to grab any recent test results or current medications if you have them handy.
Take a breath and call us straight away on (02) 9133 1300. Have your pet's weight ready, and tell us what they ate, how much and roughly when. Please don't try to make them vomit unless we specifically tell you to. The good news is that quick action really does help, especially if it's been less than an hour.
This can feel scary, especially when your normally gentle pet might snap or scratch because they're hurting. Move slowly and keep your face back a bit. Use a towel, blanket, or something flat like a board to support their body and stop them moving too much. For cats, a secure carrier with a soft towel or jumper inside works best.
Absolutely. If there's bleeding, press gently but firmly with a clean cloth. For heatstroke, get them into the shade, wet their paws and tummy with cool (not freezing) water, and head straight to us. If they're having a seizure, clear the space around them and time how long it lasts. Please don't try to hold them down or restrain them.
If it's been going on for more than a few hours, there's blood in it, or your pet seems weak or painful, please get in touch with us right away. Puppies, kittens, and older pets can get dehydrated really quickly, so it's better to check in sooner.
Yes, absolutely. We'll see your pet as quickly as we can. If you're able to call ahead it helps us prepare, but don't let that stop you from coming in. If we're treating another critical case when you arrive, there might be a brief wait, but we always prioritise urgent situations.
We'll do our best to guide you over the phone, but we can't diagnose or prescribe without actually examining your pet. The tricky thing is that different emergencies can look really similar at home but need completely different treatment. Bringing them in is always the safest option.
If we're not available when you need us, we'll point you to a trusted 24-hour emergency hospital close by. The main thing is getting your pet seen quickly. Drop us an email at info@vetsoncrown.com.au and we'll follow up with you the next day to see how they're doing.
We'll talk about treatment options and costs once your pet is stable — we know money is the last thing you want to think about when you're worried. We accept most payment methods and we're happy to help with insurance claims if you've got emergency cover.
It depends on how they're doing. Some pets are fine to go home once we've got them stable, but others need to stay with us. If your pet needs round-the-clock monitoring, we'll arrange a transfer to a 24-hour hospital and make sure their care continues seamlessly.
Pop our number — (02) 9133 1300 — in your phone now, and keep your pet carrier or lead somewhere easy to grab. A small emergency kit with gauze, a towel, and saline is worth having. Take a mental note of any hazards around your home like lilies, rat bait, or human painkillers, and make sure they're stored well out of reach.
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